Privacy Policy
Declaration on the collection of personal data
This Personal Data Collection Statement ("PICS") is intended to
inform you in accordance with the Personal Data Protection
Regulation (Data Protection):
1. for what purpose your personal information collected by us will
be used after collection in connection with your use of this
website ("Website") or your purchase of products sold through
this Website ("Products");
2. 3. to whom your personal data may be disclosed; and
to whom you can address requests for data access or
correction.
We may revise these PICS by making changes to this page. You
should check this page from time to time to take notice of any
changes we make.
1. User data
1.1 ("we", "us", "our") is the Data User.
2. Persons affected
This PICS applies to personal data of ("you" or "your"):
(a) Visitors: individuals who visit our website;
(b) Users: individuals who purchase, request, or receive products;
(c) Contacts: individuals who contact us via our website, by email,
or by other means.
3. What we collect
3.1 We may collect, store, process, transfer and use the following
types of personal data:
(a) from visitors: IP address or other unique device identifiers;*(b) from users:
1. User name;
2. Account password;
iii. full name; *
1. E-mail address; *
2. Billing address; *
3. Delivery address;*
vii. Payment information; *
viii. telephone number;
(c) of contacts:
1. full name; *
2. E-mail address; *
iii. any other personal data that you provide to us.
* denotes mandatory personal data
3.2 If you do not provide us with mandatory personal data, we may
not be able to provide you with access to our website, supply you
with our products or respond to your communications with us.
4. Purpose and use
4.1 We are entitled to collect, store, process, transfer and use your
personal data for the following purposes:
(a) to provide you with our products, such as:
1. 2. to manage and fulfill your orders;
if you decide to register an account on our website, to create
and update your account registered with us; and
iii. to process and facilitate the billing and payment of your orders;
(b) to monitor and analyze the use of our website and to compile
aggregate statistics about such usage;(c) to personalize your experience on our website, including
identifying your preferences and behavior in order to better meet
your individual needs;
(d) to improve our website and products based on information and
feedback we receive from you and our analysis of website usage
and product purchases;
(e) for research and development and by using your personal data
for testing, research, analysis, and to support product development
(including machine learning);
(f) for customer service and to help us respond more effectively to
your service requests, feedback, and support needs;
(g) for non-marketing communications relating to your orders, such
as order confirmations and shipping notices;
(h) for technical purposes and project management requirements;
(i) to maintain the security and integrity of personal data collected
through our website;
(j) to prevent fraud;
(k) for legal proceedings or as required by regulatory authorities,
government bodies and official requests;
(l) for direct marketing, but only if we obtain your consent (see
paragraph 11 below); and
(m) for other purposes directly related to those set out above.
4.2 The personal data we collect may not be used for any other
purpose unless:
(a) you have given your explicit consent to use it for the relevant
other purpose;
(b) the purpose is directly related to the purpose for which the
personal data was collected; or
(c) we are permitted to use the personal data for other purposes
pursuant to an exemption or otherwise in accordance with
applicable laws and regulations.
5. Transferee
5.1 We may disclose your personal information to the following
people:
(a) our employees and officers;
(b) our subsidiaries and their employees and officers;
(c) Shopify Inc. and its subsidiaries and parent companies, an IT
service provider engaged by us to administer and maintain the Site
and process your orders placed through the Site;
(d) Paypal Holdings Inc. and its subsidiaries, and other payment
processors or intermediaries ("Payment Processors") that we may
engage to process payment transactions for us in relation to our
Products or in the course of our business;
(e) suppliers of our Products ("Suppliers") to facilitate the shipment
of our Products to you;
(f) other service providers and data processors commissioned by
us, such as:
1. administrative service providers;
2. IT services and software suppliers;
iii. Data analysis providers;
1. 3. Credit reference agencies.
Service providers for data entry and processing;
2. Cloud service providers; and(g) our insurers and bankers;
(h) our legal, financial and accounting professional advisors;
(i) other companies, organizations or persons to the extent required
by applicable law, regulation, legal process or governmental
request, or where disclosure is appropriate due to security
concerns. This includes sharing your personal information with
other companies, organizations or persons for the purposes of fraud
protection and fraud prevention; and
(j) other companies, organizations or persons as part of
negotiations regarding any merger, sale of company assets,
consolidation or reorganization, financing, or acquisition of all or a
portion of our business by or into that other company.
5.2 When you make payments to us through payment processors,
you will be contracting directly with the payment processor and will
be subject to their terms of use and privacy policies. You should
review the payment processor's privacy policies and, if applicable
and at your discretion, consent to those policies, which are not
governed by these PICS or our Privacy Policy.
5.3 If we share your personal data with other individuals, we will
ensure the confidentiality of your personal data by including
confidentiality or other contractual clauses in the agreements with
third parties with whom we share your personal data.
5.4 We may share your personal data with individuals other than
those described in paragraph 5.1 above if we provide you with prior
notice and obtain your consent.
6. Cookies
6.1 Our Cookie Policy is part of this Privacy Policy, which enables
you to access and use our website.
6.1 A cookie is a small data file that a website can send to yourcomputer or device when you visit our website.
6.2 Cookies are used to make websites work better and more
efficiently, normally by enabling them to recognize you and
remember important information that makes your use of a website
more convenient (for example, by remembering your user
preferences).
6.3 We use cookies to:
(a) store technical data to ensure that our website loads and
displays correctly and efficiently when you visit our website;
(b) remember choices you make or information you have provided
(such as your user name, language or the region you are in) so that
your preferences are remembered for your future visits to our
website and you do not have to re-authenticate on your future visits;
(c) analyze how you navigate our website to help us improve its
design; and
(d) track your behavior and preferences so we can assess what
kind of information and products from us you might be interested in.
6.4 We use:
(a) session cookies, which are unique each time you visit our
website; and
(b) persistent cookies, which are not deleted when you close your
browser window and are activated each time you visit our website.
6.5 The cookies we use are either:
(a) necessary cookies, which are essential to our website in order to
help you move from page to page and use the features of our
website;(b) functionality cookies, which enable our website to remember
choices you make and provide more personal features; or
(c) performance cookies, which collect information about your use
of our website and help us improve how the website works.
6.6 We use a limited number of third-party cookies; these can be
found in our Cookie Policy.
6.7 By continuing to use our website without informing us of your
refusal to use cookies or withdrawing your consent, you consent to
our use of cookies.
6.8 You may refuse the use of cookies or withdraw your consent at
any time by selecting the appropriate settings on your browser.
These settings can usually be found in the "options" or
"preferences" menu of your internet browser, or by clicking on the
"help" menu in your browser. Removing cookies may affect your
use and experience of our website.
6.9 We only store cookies for the duration necessary to perform the
function they are used for. This functionality varies depending on
the cookie.
7. Data retention
7.1 We will retain your personal data for as long as necessary to
fulfill the purposes for which it was collected. We may also retain
your personal data for a longer period if necessary to fulfill our
contractual or legal obligations.
7.2 Personal data you have provided to us will be destroyed after
this retention period.
9. Access and Correction
9.1 You have the right under the PDPO to:
(a) request a copy of your personal data held by us, unless we areexempt from complying with a data access request; and
(b) request that we make any necessary corrections to personal
data that you believe is inaccurate after we have complied with a
data access request from you. We may refuse a data correction
request if we believe the personal data is accurate, an opinion
expressed, or the proposed correction is inaccurate.
9.2 If you would like to access or correct your personal data, please
contact us.
9.3 We reserve the right to charge a reasonable fee for processing
a request to access or correct personal data.
10. Direct marketing
10.1 We may use your collected personal data to market our
products directly to you.
10.2 The types of personal data we use for direct marketing
purposes are:
□ Your full name;
□ Your email address;
□ I do not object to the use of these types of personal data for direct
marketing.
□ I object to the use of the types of personal data listed in the ticked
boxes for direct marketing services (but not the other types).
10.3 The direct marketing activities we intend to carry out using
your personal data are:
□ Information and promotional material about: our products, similar
products you have previously purchased, discounts and other
promotions, and information about us that we think you might find
useful;□ Updates relating to our website or products; and
□ festive greetings.
□ I do not object to receiving these types of direct marketing
activities.
□ I object to receiving the types of direct marketing activities in the
boxes checked (but not the other types).
10.4 Unless you specifically consent, we may not use the types of
personal data for the direct marketing activities described in this
paragraph 11.
10.5 If we obtain your consent for direct marketing, we may disclose
your personal data for direct marketing purposes to the persons
listed in paragraph 5.1 above.
10.6 You can ask us to stop using your personal data for direct
marketing purposes at any time by emailing us or replying to any
direct marketing communication from us with the heading
"unsubscribe"